ONEDRIVE CONNECTOR · POWERED BY MEDIA MANAGER
Connect Microsoft OneDrive to Your Salesforce Records
Keep files in OneDrive while your teams access, preview, organize, and manage them directly from Salesforce records without switching between systems



Media manager
Bring OneDrive Files Closer to Salesforce
Business documents often live in OneDrive while teams manage customers, cases, opportunities, and other processes in Salesforce.
Moving between Salesforce and OneDrive can make it harder to find and manage files in the right record context.
Media Manager’s OneDrive Connector brings externally stored files into the Salesforce experience, helping teams work with their OneDrive files where they already work.
EXTERNAL STORAGE
Keep Files in OneDrive. Keep the Salesforce Context.
Keep your business files in Microsoft OneDrive while making them accessible from the Salesforce records where your teams need them.
Access OneDrive files without leaving the Salesforce record page.
Organize external files around Salesforce objects and individual records.
Search, preview, upload, download, and manage OneDrive files through Media Manager inside Salesforce.


ONEDRIVE CONNECTION
Connect the OneDrive Storage Your Teams Use
Connect Media Manager with Microsoft OneDrive and make files from your configured OneDrive environment available inside Salesforce.
Securely configure the connection using your Microsoft Azure app credentials.
Connect using your Microsoft Tenant ID, Client ID, and Client Secret.
Choose the OneDrive root folder and map it to the Salesforce objects and records your teams work with.
EVERYDAY EXPERIENCE
The Media Manager Experience Now for OneDrive
Work with OneDrive files through the familiar Media Manager experience your teams already use inside Salesforce.
Browse OneDrive files using List, Tile, and Slider views.
Search, filter, sort, preview, upload, and download files without moving between Salesforce and OneDrive.
Rename, move, delete, and upload new versions of files directly from the Salesforce experience.

Frequently Asked Questions
What is OneDrive Connector?
OneDrive Connector is Media Manager’s External Storage integration with Microsoft OneDrive. It lets teams access and manage OneDrive-stored files from within Salesforce records.
Do my files move from OneDrive into Salesforce?
No. Files remain stored in OneDrive. Media Manager provides a Salesforce-side experience for accessing and managing them.
What do I need to connect OneDrive with Media Manager?
You need access to Microsoft 365, Microsoft Azure, the required OneDrive environment, and Media Manager. An Azure App Registration provides the credentials and permissions needed for the connection.
How are OneDrive files connected to Salesforce records?
Media Manager lets admins select a OneDrive root folder and configure object and record folder mappings, connecting external folders with the relevant Salesforce context.
What can users do with OneDrive files from Salesforce?
Users can preview, upload, download, rename, move, delete, search, filter, and sort files. Bulk file operations and new file versions are also supported.
Is the OneDrive connection secure?
Media Manager connects to OneDrive through a Microsoft Azure App Registration using Microsoft Graph permissions and configured application credentials.
Does OneDrive integration require custom development?
No. Admins configure the connection, root folder, and Salesforce folder mappings through Media Manager configuration rather than building a custom OneDrive integration.
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