Smart Salesforce Admin Support, Without the Overhead

Free your team from day-to-day admin burdens with flexible, on-demand Salesforce support. Whether you need daily hands-on help or strategic enhancements, we scale to fit your needs—no hiring required.

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Trusted by global consumer brands

Our Admin Support Process: Flexible, Documented, and Always-On

We combine smart configuration, and admin-first execution to keep your Salesforce org secure, scalable and aligned with your evolving business goals.

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how softsquare helps

Your business needs more than ad-hoc support — it needs a strategic admin partner who can anticipate issues, reduce overhead, and ensure long-term org health.

Onboard & Align

We kick off with a discovery session to understand your org setup, support needs, and engagement preferences. Access is set up and communication workflows are aligned.

Define Scope & Expectations

Through clear documentation and working agreements, we establish admin priorities, ticket handling methods, and workflows—ensuring alignment from day one.

Go Live with Admin Support

From user management to configuration updates, our admins begin handling requests and proactive upkeep through your preferred channels.

Proactive Enhancements

We go beyond ticket closure—recommending automation and implementing optimizations, sharing progress reports and recommendations.

Admin Support That Drives Business Continuity

Boost Salesforce Admin Productivity

Delegate daily Salesforce admin tasks to certified experts—ensuring timely support without overloading your team.

Faster Turnaround for Requests

Resolve admin tickets, apply config changes and roll out automation faster—with a responsive admin support team.

Lower Operational Costs

Avoid hiring overhead with a flexible Salesforce managed services model that adapts to your business needs.

Scalable Support for Growing Teams

Whether you’re a startup or scaling enterprise, our fractional admin services grow with your team and platform.

Maintain a Healthy, Compliant Org

Regular data cleansing, user access audits and org maintenance keep your CRM secure and audit-ready.

why work with us ?

Not Just Admin Support.
Business Continuity on Demand.

You're Salesforce org deserves more than generic support. Here’s what sets us apart.

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15+ Years of Salesforce Expertise

you're backed by a team that understands the platform inside out—from core setup to cross-cloud optimizations.

Flexible Support Models

Whether you need part-time help, short-term cleanups or full admin outsourcing, we fit your workflow.

Cross-Cloud & ISV Experience

We manage Sales, Service and Experience Clouds, plus AppExchange orgs and product orgs—so no learning curve.

Structured, SLA-Based Delivery

Every task is tracked, every ticket resolved within clear timelines. No ambiguity, just reliable results.

Proactive, Not Just Reactive

We don’t wait for issues—we help you prevent them through org monitoring, optimization suggestions and feature rollouts.

Trusted by Startups, ISVs, and Enterprises

Whether you're growing fast, managing product orgs or running a global Salesforce instance—we meet you where you are.

Need More Than Admin Support?

In addition to day-to-day admin tasks, we offer specialized Salesforce support services to meet evolving business needs:

Salesforce Health Checks and Org Audits
User Access Reviews and Security Optimization
DevOps Support for Deployments and Release Cycles
Admin Support for AppExchange Listings and Products
Maintenance for Custom Mobile Apps and Lightning UI Components

Available as add-ons to any support engagement.

General Questions:

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Softsquare resources/ blogs

email@softsquare.com

Frequently Asked Questions

Do you handle the entire AppExchange publishing process?