Media manager

Bring SharePoint Files Closer to Salesforce

Business documents and shared files often live in SharePoint while teams work every day in Salesforce.
Switching between Salesforce and SharePoint can make it harder to find the right files in the right record context.
Media Manager’s SharePoint Connector brings externally stored files into the Salesforce experience, helping teams access and manage them where they work.
EXTERNAL STORAGE

Keep Files in SharePoint. Keep the Salesforce Context.

Keep your business files in Microsoft SharePoint while making them accessible from the right Salesforce records.
Access SharePoint files without leaving the Salesforce record page.
Keep externally stored files connected to the business context your teams work with every day.
Search, preview, and manage SharePoint files through Media Manager inside Salesforce.
SHAREPOINT CONNECTION

Connect the SharePoint Sites Your Teams Use

Connect Media Manager with Microsoft SharePoint and bring files from your configured SharePoint environment into Salesforce.
Securely configure the connection using your Microsoft Azure app credentials.
Connect using your Microsoft Tenant ID, Client ID, and Client Secret.
Configure the SharePoint site and storage location your Salesforce users need to access.
EVERYDAY EXPERIENCE

The Media Manager Experience  Now for SharePoint

Work with SharePoint files through the familiar Media Manager experience your teams use inside Salesforce.
Browse SharePoint files using familiar List, Tile, and Slider views.
Search and preview external files without moving between Salesforce and SharePoint.
Manage files and folders directly from the Salesforce record context.

Ready to Bring SharePoint Files into Salesforce?

Popular Features in SharePoint Connector

SharePoint Site Connection
Connect Media Manager to your Microsoft SharePoint environment and make externally stored files accessible from Salesforce.
Secure Microsoft Connection
Configure the integration using Microsoft Azure app credentials, including Tenant ID, Client ID, and Client Secret.
Salesforce Record Context
Give users access to SharePoint-stored files while they work with the relevant records and business processes inside Salesforce.
Familiar File Views
Browse external files using List, Tile, and Slider views, so users can work with S3 files in a familiar Salesforce experience.
Search & File Access
Help users find and access the SharePoint files they need without leaving Salesforce or switching between systems.
File & Folder Management
Manage supported SharePoint files and folders directly through Media Manager while keeping files stored in SharePoint.
Microsoft 365 Integration
Bring Salesforce and Microsoft SharePoint closer together, helping teams work with documents stored across their existing Microsoft 365 environment.
Multi-View Modes
Toggle between list, tile, and slider views to match your workflow
File Tree Navigation
Browse all related files in a structured hierarchy
Group By Views
Organize files by type, owner, or date for fast access
Advanced Filtering
Apply multi-field filters to quickly find the right files
Upload/Download Controls
Restrict file types, bulk upload smoothly & control single or multi-file downloads.
Custom File Actions
Trigger Flows, Lightning Components, or LWCs directly from files
Additional Resources for

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Got other Questions in mind?

We’re here to help. Reach out to schedule an introductory call with one of our team members and learn more about how Softsquare can benefit your organization.
Frequently Asked Questions

How much does FileMate cost?

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FileMate is available  a free add-on within Media Manager.

Can FileMate be used without Media Manager?

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No. FileMate works as an Agentforce-powered extension of Media Manager. It relies on Media Manager’s secure file features to access, analyze, and process your PDFs and images inside Salesforce.

Can I use my own prompt template in FileMate?

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Yes. FileMate allows admins to use their own custom prompt templates for data extraction and Q&A tasks. You can create, modify, and manage templates directly within Salesforce to tailor FileMate’s responses to your business needs.

What file formats does FileMate support?

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FileMate currently supports PDF and image files in PNG and JPEG formats. These formats can be analyzed for data extraction, summarization, translation even ask questions to your files directly within Salesforce. Support for additional file types may be introduced in future updates.

Frequently Asked Questions

Is there a free version of Media Manager available?
Yes, Media Manager is available as a freemium product. Please refer to the Free vs Premium Features page to understand which features are included in the free and paid versions.
Does Media Manager support carousel view for file previews?
Yes, Media Manager supports multiple view options, including Carousel view (slider), Tile View, and List View.
How do the different views in Media Manager compare?
Feature
Layout
Best For
Folder Navigation
Group By Support
Edit Image Support
Actions Available
Mobile Behavior
File Details Visibility
Slider View
One file at a time (carousel-style)
Detailed previewing & navigation
❌ No folder drill-down (dropdown only)
❌ Not supported
✅ Full support
Row & List Actions supported
General zoom (no pinch zoom on area)
Inline preview with navigation controls
Tile View
Grid of file thumbnails (small/med/large)
Visual browsing of multiple files
✅ Full folder support
✅ Supported
✅ Full support
Row & List Actions supported
Responsive layout
Limited, visual-first
List View
Tabular or card-based list
Data-centric management & filtering
✅ Full folder support
✅ Supported
✅ Full support
Row & List Actions supported
Responsive layout
Full metadata in rows/columns
Does Media Manager support autoplay features?
Yes, Media Manager can handle autoplay for videos, audio, images, and other media files, making content automatically play without user interaction.
Can Media Manager rotate and save images?
Absolutely! Media Manager allows you to rotate and save images directly.
How does the "Group By" feature work in Media Manager?
In Admin Configuration:
  • Enable "Group By" in Settings.
  • Choose a field (e.g., File Type, Related Record) as the grouping criterion.
  • Ensure File Source = Files or Attachments (not Both).
In End-User View:
  • In List View: Files are grouped in collapsible rows under each group label.
  • In Tile View: Files are displayed in visually separated groups.
  • Group Headings help users quickly scan and access relevant files.
Can Media Manager display only a subset of files?
Yes, Media Manager can filter files, allowing you to show only specific files. The “Exclude from Media Manager” feature helps hide unused files while still retaining them within records.
What is SharePoint Connector?
SharePoint Connector is Media Manager’s External Storage integration with Microsoft SharePoint. It lets teams access and manage SharePoint-stored files from within Salesforce records.
Do my files move from SharePoint into Salesforce?
No. Files accessed through the connector remain stored in SharePoint. Media Manager gives users a Salesforce-side experience to access and manage them.
What do I need to connect SharePoint with Media Manager?
You need an active Microsoft 365 account and access to Microsoft Azure. An Azure App Registration is used to obtain the Tenant ID, Client ID, and Client Secret required to configure the connection.
Can I connect multiple SharePoint sites?
Yes. Media Manager supports connecting multiple SharePoint sites, so teams can access files across different sites while continuing to work from Salesforce.
What can users do with SharePoint files from Salesforce?
Users can access and work with SharePoint files through Media Manager inside Salesforce. Supported file actions will depend on the capabilities enabled for the SharePoint Connector.
Is the SharePoint connection secure?
The connection uses a Microsoft Azure App Registration and application credentials to establish access between Media Manager and the configured SharePoint environment. Access permissions can be configured for the required SharePoint sites.
Does SharePoint integration require coding?
No. The SharePoint Connector uses a guided, click-based setup. Admins can configure the integration without writing custom code.