S3 CONNECTOR · POWERED BY MEDIA MANAGER

Connect Amazon S3 to Your Salesforce Records

Keep files in Amazon S3 while your teams preview, organize, and manage them directly from Salesforce records without switching tabs.
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See it in action
Media manager

Get Started Without the Storage Headache

Contracts, images, and supporting files can quickly increase Salesforce storage usage and cost.
Moving files to external storage often breaks the record context teams need for daily work.
Media Manager’s Amazon S3 Connector keeps files in S3 while giving users a familiar file experience inside Salesforce.
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EXTERNAL STORAGE

Keep Files in S3. Keep the Salesforce Context

Store files in Amazon S3 while keeping them connected to the right Salesforce record.
Organize files using a Root Folder → Object Folder → Record Folder structure.
No more switching between Salesforce and a separate storage console just to find a file.
Search, preview, and manage S3 files directly from the Salesforce record page.
OBJECT MAPPING

Built Around Your Salesforce Records

Map Salesforce objects to Amazon S3 folders and keep files organized by record.
Map multiple Salesforce objects to a single Amazon S3 connection.
Organize files by object and record folders inside the selected root folder.
Extend the setup to support custom objects as your org grows.
EVERYDAY EXPERIENCE

The Same Media Manager Experience — Now for S3

Work with S3 files through the same Media Manager experience your teams already use.
Browse S3 files using familiar List, Tile, and Slider views.
Use lazy loading and file/folder counts to navigate large folders more smoothly.
File Tree navigation gives users one consistent way to browse external files by record.

Ready to make your Salesforce files smarter?

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Popular Features in S3 Connector

Root Folder Selection
Choose the base S3 folder Media Manager should use. Object, record, and custom folders are organized underneath the selected root folder.
Object & Record Folder Mapping
Map supported Salesforce objects to S3 folders, with record-level folders helping users keep files tied to the right Salesforce context.
Multi-Object Connections
Connect supported Salesforce objects to the same Amazon S3 connection and manage them through Media Manager configuration.
Familiar File Views
Browse external files using List, Tile, and Slider views, so users can work with S3 files in a familiar Salesforce experience.
Search, Filter & Sort
Help users quickly find the right file with search, filters, sorting, and structured folder navigation.
Bulk File & Folder Actions
Upload, download, rename, move, delete in bulk. Create folders and upload new file versions directly from Salesforce.
Lazy Loading & File Counts
Navigate large S3 folders smoothly with lazy loading and visible file/folder counts.
Multi-View Modes
Toggle between list, tile, and slider views to match your workflow
File Tree Navigation
Browse all related files in a structured hierarchy
Group By Views
Organize files by type, owner, or date for fast access
Advanced Filtering
Apply multi-field filters to quickly find the right files
Upload/Download Controls
Restrict file types, bulk upload smoothly & control single or multi-file downloads.
Custom File Actions
Trigger Flows, Lightning Components, or LWCs directly from files
Additional Resources for

Smarter Conversations

June 2, 2026
How to View Salesforce Files in Different Ways Using Media Manager

Learn how to view Salesforce files using Media Manager, a flexible Salesforce file viewer built for List, Tile, Slider, File Tree, folders, File Browser, and mobile file views.

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May 28, 2026
Smarter Upload Controls in Salesforce

Improve Salesforce file upload controls with Media Manager. Manage file types, image compression, version uploads, and mobile-compatible Salesforce file uploads.

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May 22, 2026
Edit Images in Salesforce with Media Manager

Edit images in Salesforce with Media Manager. Crop, rotate, compress, preview, and save image versions without downloading or re-uploading files.

read more
April 29, 2026
How to Organize Files in Salesforce with Custom Folders

Struggling to organize files in Salesforce? Learn how Media Manager's custom folders solve native file management gaps — for every record, at scale

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April 20, 2026
Preview Salesforce Files with Media Manager

Preview Salesforce files without leaving the record. Media Manager's Slider, List, and Tile views bring fast, in-context file access to every workflow.

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March 4, 2026
Media Manager Winter ’26 Release

Winter ’26 brings smarter Salesforce file management with Agentforce-powered File Mate, a redesigned File Browser, and faster configuration workflows.

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November 20, 2025
Salesforce Doesn’t Support HEIC Files: Here’s the Solution

Salesforce doesn’t support HEIC image previews. See how Media Manager lets users view and convert HEIC files directly inside Salesforce in two clicks.

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November 5, 2025
Salesforce Mobile File Management Made Simple

Salesforce Mobile File Management with Media Manager. Preview, edit, and organize files in multiple views with related file access on the go.

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October 18, 2025
Faster File Downloads in Salesforce

Salesforce File Downloads Made Simple, One-Click File Downloads for Salesforce, Media Manager Download Actions for Salesforce

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September 15, 2025
Using Media Manager in Salesforce Flows

Integrate Media Manager with Salesforce Flow to let users preview, organize, and act on files without leaving their guided process.

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August 25, 2025
Smart Grouping for Salesforce Files

Organize Salesforce files with Smart Grouping in Media Manager. Group by attributes, records, objects, and folders for faster access

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August 21, 2025
How to Clone a User Acess in Salesforce with User 360

Need to clone a user in Salesforce? Learn how User 360 automates permissions, groups, licenses, and Salesforce user access cloning without errors.

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August 6, 2025
Media Manager Summer’25 Update: Inline Edit & V1 Deprecation

We’re excited to bring you the latest Media Manager Summer’25 update and this time we focused on how important it is for users to update file and record details quickly without navigating away or interrupting their workflow. With this in mind, we focused on improving the Media Manager experience by introducing a smooth and powerful inline editing capability. This release also marks the official deprecation of Media Manager V1, encouraging everyone to transition to the modern and feature-rich V2.

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April 18, 2025
Media Manager Spring’25 Release Notes

Media Manager introduces two powerful features this Spring’25 Release that make navigating, grouping, and managing files inside Salesforce simpler than ever with Media Manager!

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February 13, 2025
Media Manager: Free vs Premium Features

Managing files in Salesforce is essential for seamless workflows, but sometimes the native capabilities can fall short of business needs. Media Manager bridges this gap by offering both a free version and a premium version, catering to different levels of file management requirements.

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February 5, 2025
Media Manager Free Version: Simplify Salesforce Files

Salesforce provides essential tools for managing files and images, enabling users to attach and preview files within records. However, its native functionality lacks advanced features like comprehensive file organization, and enhanced file previews.

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January 31, 2025
Image Slider vs Media Manager

Salesforce offers robust file and image management capabilities, enabling users to attach and preview files across records. However, its native functionality can sometimes feel limiting for advanced use cases. For instance, Salesforce allows you to preview files within records individually, but what happens when you need to view all images in a carousel-like format without manually opening each one? Or when you need to categorize and search for files more efficiently?

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January 13, 2025
Winter’25 Media Manager Release Notes

Winter ’25 release of Media Manager introduces a host of new features to make managing media files in Salesforce easier than ever.

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August 12, 2024
Summer’24 Release Notes for Media Manager

Hey there, Media Manager enthusiasts! Exciting news awaits with the Summer ’24 release notes, packed with enhancements to elevate your media management experience.

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April 30, 2024
Spring’24 Release Notes for Media Manager

Hey there, Media Manager enthusiasts! Exciting news awaits with the upcoming Spring’24 release notes, packed with enhancements to elevate your media management.

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January 9, 2024
Migrate from Image Slider to Media Manager

Softsquare embarked on a journey to elevate Salesforce user experiences, starting with the Image Slider and evolving into the powerful “Media Manager.”

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November 2, 2023
Winter’24 Release Notes for Media Manager

We’re excited to announce the Winter’24 release notes, packed with new enhancements to elevate your experience. Media Manager, with its user-friendly interface and powerful features, simplifies the way you access, preview, and manage multimedia content within Salesforce.

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August 7, 2023
Summer’23 Release Notes for Media Manager

Get ready to enhance your media management experience with the Summer’23 release notes. Media Manager is the ultimate Salesforce product designed by Softsquare to streamline your multimedia content management.

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Got other Questions in mind?

We’re here to help. Reach out to schedule an introductory call with one of our team members and learn more about how Softsquare can benefit your organization.
Frequently Asked Questions

How much does FileMate cost?

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FileMate is available  a free add-on within Media Manager.

Can FileMate be used without Media Manager?

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No. FileMate works as an Agentforce-powered extension of Media Manager. It relies on Media Manager’s secure file features to access, analyze, and process your PDFs and images inside Salesforce.

Can I use my own prompt template in FileMate?

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Yes. FileMate allows admins to use their own custom prompt templates for data extraction and Q&A tasks. You can create, modify, and manage templates directly within Salesforce to tailor FileMate’s responses to your business needs.

What file formats does FileMate support?

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FileMate currently supports PDF and image files in PNG and JPEG formats. These formats can be analyzed for data extraction, summarization, translation even ask questions to your files directly within Salesforce. Support for additional file types may be introduced in future updates.

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AGrid

Inline Editing for Related Records
Conditional Rendering Rules
Bulk Actions Across Records
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Media Manager

Preview Files Without Download
View Related Records with File Tree
Custom Folder Organization
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User 360

Automate User Lifecycle Management
Optimize Salesforce License Usage
Perform Bulk User Related Actions
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FileMate

AI Agents for File Intelligence
Extract Data. Generate Summaries.
Ask Questions. Search Documents.
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Agentforce Powered

Frequently Asked Questions

Is there a free version of Media Manager available?
Yes, Media Manager is available as a freemium product. Please refer to the Free vs Premium Features page to understand which features are included in the free and paid versions.
Does Media Manager support carousel view for file previews?
Yes, Media Manager supports multiple view options, including Carousel view (slider), Tile View, and List View.
How do the different views in Media Manager compare?
Feature
Layout
Best For
Folder Navigation
Group By Support
Edit Image Support
Actions Available
Mobile Behavior
File Details Visibility
Slider View
One file at a time (carousel-style)
Detailed previewing & navigation
❌ No folder drill-down (dropdown only)
❌ Not supported
✅ Full support
Row & List Actions supported
General zoom (no pinch zoom on area)
Inline preview with navigation controls
Tile View
Grid of file thumbnails (small/med/large)
Visual browsing of multiple files
✅ Full folder support
✅ Supported
✅ Full support
Row & List Actions supported
Responsive layout
Limited, visual-first
List View
Tabular or card-based list
Data-centric management & filtering
✅ Full folder support
✅ Supported
✅ Full support
Row & List Actions supported
Responsive layout
Full metadata in rows/columns
Does Media Manager support autoplay features?
Yes, Media Manager can handle autoplay for videos, audio, images, and other media files, making content automatically play without user interaction.
Can Media Manager rotate and save images?
Absolutely! Media Manager allows you to rotate and save images directly.
How does the "Group By" feature work in Media Manager?
In Admin Configuration:
  • Enable "Group By" in Settings.
  • Choose a field (e.g., File Type, Related Record) as the grouping criterion.
  • Ensure File Source = Files or Attachments (not Both).
In End-User View:
  • In List View: Files are grouped in collapsible rows under each group label.
  • In Tile View: Files are displayed in visually separated groups.
  • Group Headings help users quickly scan and access relevant files.
Can Media Manager display only a subset of files?
Yes, Media Manager can filter files, allowing you to show only specific files. The “Exclude from Media Manager” feature helps hide unused files while still retaining them within records.
What is S3 Connector?
S3 Connector is Media Manager’s Amazon S3 integration under External Storage. It lets teams access, organize, preview, and manage S3-stored files directly from Salesforce records.
Do my files move out of Salesforce?
Files managed through the connector remain in your Amazon S3 bucket. Media Manager gives users the Salesforce-side experience to access and manage them.
Which Salesforce objects can I connect to S3?
Standard objects such as Account, Case, and Opportunity, along with supported custom objects. Multiple objects can be configured against one S3 connection.
How are files organized inside the S3 bucket?
Files follow a Root Folder → Object Folder → Record Folder structure, keeping S3 files organized around Salesforce objects and records.
What file actions are supported?
Users can preview, upload (including bulk uploads), download, rename, move, delete, search, filter, sort, create folders, and upload new versions from inside Salesforce.
When is S3 Connector available?
Amazon S3 is the first External Storage connector in Media Manager and is included with the Spring ’26 release. More external storage options are planned for future releases.