Blogs


Learn how Claude can summarize Salesforce Files using a custom MCP Server, Apex action, and secure Salesforce authentication without manual downloads.


Learn how Salesforce ISVs can connect CRM, Snowflake AppAnalytics, Claude AI and MCP to improve customer health, renewals and product adoption.


See how InstallWizard Agent uses Data Cloud and Prompt Builder to search your installation guides and deliver instant, step-by-step setup and troubleshooting help.


See how the AI Instructor Q&A Support Agent uses Data Cloud and Prompt Builder to give instructors instant answers on course processes and system usage.


Explore how Media Manager Spring ’26 brings Amazon S3 Salesforce integration, enabling teams to access, organize, preview, and manage external files from Salesforce.


See how ConversationAction Agent uses Agentforce Actions to process voice notes, generate meeting summaries, create tasks, and trigger follow-up actions automatically — no manual effort.


Explore AGrid Spring ’26 with Split View, collision control, child filters, lookup filters, action refresh control, and Dev Component support for teams.


See how Tech Scorecard uses Prompt Builder to consolidate technician data across Salesforce objects into clear performance scorecards — productivity, delays, and trends in one view.


See how Quote Agent uses Data Cloud vector search and Prompt Builder to instantly surface the 3 most relevant past quotes — so sales teams close faster with confidence.

