Blogs

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January 31, 2025
Image Slider vs Media Manager: Feature Comparison

Salesforce offers robust file and image management capabilities, enabling users to attach and preview files across records. However, its native functionality can sometimes feel limiting for advanced use cases. For instance, Salesforce allows you to preview files within records individually, but what happens when you need to view all images in a carousel-like format without manually opening each one? Or when you need to categorize and search for files more efficiently?

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Media Manager
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January 29, 2025
How to Find Salesforce Org ID & Grant Salesforce Login Access

Grant login access in Salesforce and learn how to find Salesforce Org ID in simple steps. Follow our guide to enable support teams and streamline troubleshooting.

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Tips & Tricks
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January 29, 2025
How MuleSoft Is Transforming Intelligent Document Processing (IDP)

Companies in financial services, insurance, healthcare, logistics, and legal industries handle large volumes of unstructured documents daily. Traditional document processing methods rely on manual data entry, slow verification processes, and disconnected workflows, leading to inefficiencies, errors, and high costs.

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Artificial Intelligence
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January 13, 2025
Winter’25 Media Manager Release Notes

Winter ’25 release of Media Manager introduces a host of new features to make managing media files in Salesforce easier than ever.

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Media Manager
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Release Notes
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January 11, 2025
Winter’25 AGrid Release Notes

Welcome to the AGrid Winter ’25 release! Get ready for exciting new features that make managing and viewing Salesforce data simpler than ever. Whether you’re an admin or an end-user, this update brings tools to help you work smarter and faster, all without needing to write a single line of code.

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AGrid
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Release Notes
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November 5, 2024
AGrid Winter ’25 Release: A Sneak Peak

Welcome to AGrid Winter ’25! In this release, we’re pushing boundaries by introducing a set of enhancements that elevate your Salesforce data management to new heights. Expect powerful features that make it easier than ever to organize, visualize, and interact with your data.

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AGrid
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Release Notes
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October 16, 2024
Developing AI Chatbots for Softsquare Products

Building AI chatbots involves a deep understanding of advanced technologies and careful planning to ensure it meets the specific needs of users. At Softsquare, we designed a chatbot that enhances customer support by offering context-aware responses based on our product documentation.

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Artificial Intelligence
All
October 8, 2024
Building Product Chatbots : Do's, Don’ts and Best Practices

Building product chatbots has become vital in delivering timely and accurate customer support, as they help streamline interactions and reduce workload.

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Artificial Intelligence
All
September 30, 2024
Prompt Engineering For Chatbot : Managing Negative Use Cases in AI

When building AI-powered chatbots, much attention is given to designing prompts that produce accurate and helpful responses.

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Artificial Intelligence
All
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