Blogs
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See how InstallWizard Agent uses Data Cloud and Prompt Builder to search your installation guides and deliver instant, step-by-step setup and troubleshooting help.
See how the AI Instructor Q&A Support Agent uses Data Cloud and Prompt Builder to give instructors instant answers on course processes and system usage.
Explore how Media Manager Spring ’26 brings Amazon S3 Salesforce integration, enabling teams to access, organize, preview, and manage external files from Salesforce.
See how ConversationAction Agent uses Agentforce Actions to process voice notes, generate meeting summaries, create tasks, and trigger follow-up actions automatically — no manual effort.
Explore AGrid Spring ’26 with Split View, collision control, child filters, lookup filters, action refresh control, and Dev Component support for teams.
See how Tech Scorecard uses Prompt Builder to consolidate technician data across Salesforce objects into clear performance scorecards — productivity, delays, and trends in one view.
Learn how Agentforce quote retrieval helps sales teams find relevant past quotes in Salesforce, improve quote consistency, and reuse winning deal knowledge
See how Claude Salesforce MCP connects Salesforce, Snowflake and Outlook to deliver customer intelligence for Salesforce ISVs — renewals, risks and expansion signals in one view.
Learn how Salesforce Headless 360 helps teams use APIs, MCP tools, and AI agents to access Salesforce data, automate workflows, and work faster.
Learn how to view Salesforce files using Media Manager, a flexible Salesforce file viewer built for List, Tile, Slider, File Tree, folders, File Browser, and and mobile-friendly Salesforce file views
