Oranje Fonds Streamlined File Management with Media Manager

Who is Oranje Fonds?

Oranje Fonds is one of the largest charitable organizations in the Netherlands, dedicated to supporting social initiatives and projects that enhance community welfare. They provide grants to various organizations that help people in need and promote social good. With a high volume of documents and receipts coming from grant recipients, Oranje Fonds needed a way to make the process of handling these files faster and more efficient.

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What Challenges did they faced?

Oranje Fonds was dealing with several challenges that were slowing down their file management process, particularly when it came to processing receipts from grant recipients:

• Slow File Access: The default Salesforce file viewer was slow and required multiple steps to view a document or file. This was time-consuming, especially when dealing with a large number of files from beneficiaries.
• Difficult Navigation: With many documents coming in across different grant projects, finding the right receipt or document quickly was a challenge. It often involved navigating through numerous Salesforce records and attachments.
• Limited File Interaction: The team needed better control over the files they were reviewing, such as zooming in, rotating, or viewing them in full-screen mode, but the tools available were basic and cumbersome.

These issues made it difficult for the team to stay efficient, slowing down the grant evaluation process and affecting overall productivity.

How did Media Manager help?

Media Manager solved these problems by offering a solution that perfectly fit Oranje Fonds’ needs:

• Improved File Previewing: By providing a much faster and more interactive preview experience, Media Manager allowed team members to instantly view files, zoom in, rotate, and use full-screen mode without having to leave Salesforce.
• Faster Access to Files: Media Manager streamlined the process of accessing files related to specific grant projects. With the ability to easily navigate through attached files, the team could quickly find the documents they needed, eliminating the frustration of searching through records.
• Enhanced File Management: The tool simplified organizing and sorting through large volumes of documents, ensuring that the team could focus on the important details without getting bogged down in file management. This led to a smoother, more efficient workflow when handling receipts from beneficiaries.

Results & Impact

Since implementing Media Manager, Oranje Fonds has seen notable improvements:

• Significant Time Savings: The team is able to process grant receipts and other documents much faster, enabling quicker evaluations and reducing the time spent on administrative tasks.
• Seamless Integration: The transition to Media Manager was smooth, with no major disruptions to their existing Salesforce workflows. This allowed the team to begin reaping the benefits of the tool immediately.
• Increased User Satisfaction: The tool’s easy-to-use interface and fast performance led to overwhelmingly positive feedback from the team. They were able to reduce the manual effort involved in reviewing documents, allowing them to focus on more critical tasks.

Are you ready to simplify your File management process like Oranje Fonds? Contact us today to learn how Media Manager can help you save time, reduce complexity, and improve efficiency within Salesforce!