November 23, 2023

Streamlining User Creation with User360 Templates – Continuation

Welcome back to the second leg of our User360 journey, where we will streamline user creation with User360 templates for the realms of efficient user management in Salesforce. Building upon the foundational configuration steps, this blog unravels the power of User360 templates.  

In the previous blog, we learned to configure templates, and now, we elevate our understanding by delving into the practical implementation of these templates for streamlined user creation workflows and efficient User Management.  

Step-by-Step Guide:

  1. Access the Requests Tab: Navigate to the “Requests” tab to initiate the user creation process and choose the desired template. 
  1. Schedule the Request: Select the date and time for request execution, ensuring timely and organized user creation. 
  1. Fill in User Details: Complete user details, including name, email, and any additional fields outlined in the template. 
  1. Assign Permissions: Move to the “Assign Permissions” step. Update or add details as needed, considering editable fields.
  1. Add to Public Group/Queue: Proceed to the “Add Public Group/Queue” step. Update or add details, ensuring alignment with editable fields. 
  1. Validate and Submit: Validate all entered details in each step, ensuring accuracy, and then submit the request for execution. After submitting the request, the user will be created according to the scheduled date and time  
  1. Immediate Execution (Optional): If needed, choose “Execute Now” to run the request immediately, streamlining the user creation process. 
  • Error Handling with Related Logs: Utilize the “Related Logs” tab to troubleshoot errors and access detailed information for successful completion of process. For example, please refer to the image below.  
  • Recall and Resubmit: In case of errors, recall the request, make changes, and resubmit, ensuring accuracy in user creation. 
  • Cancel Request (Before Execution): Before execution, cancel the request if needed. Once canceled, the request becomes uneditable. 

And there you have it – your user management workflow is now simplified, all thanks to User360 templates. 


You’ve now mastered how to use the User Creation Templates with User360 templates, streamlining your Salesforce journey. Head to our previous blog for a deep dive into configuring these templates. Stay engaged as we uncover advanced strategies for optimal Salesforce user management in the upcoming blogs! 

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