SOFTSQUARE CASE STUDIES

  • Geography : UK
  • Products : Lightning Migration
  • Industry : IT Services
  • Technology : Sales Cloud

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SyncFusion – Lightning Migration

COMPANY BACKGROUND

Syncfusion provides the World’s Best UI Component Suite for Building Powerful Web, Desktop, and Mobile Apps.

CHALLENGES

  • More than 100 users familiar with Classic screens and process.
  • Multiple VisualForce Pages were used in Salesforce Classic, with a need to modify the existing VF pages to be enabled in Lightning without losing the process/data flow.
  • Client was looking for a console for the sales reps to look at all of their data in single place.
  • Multiple URL JavaScript buttons to quick action buttons were used.
  • Users want to use the easy data access functions in Lightning.

SOLUTION

  • All users are live using Lightning and all have been taught how to use Lightning and how to convert back to Sales Cloud Classic as needed. Managers are provided with a report of user adoption to follow-up issues.
  • In some cases, existing VF pages were converted using Lightning Design System. In other cases, VF pages were fully replaced with newly developed Lightning Components.
  • Salesforce Lightning Sales Cloud Console UI was implemented.
  • URLs, JavaScript buttons, and Quick Action buttons were re-developed for Lightning.
  • Record Pages, Path Settings and Utility bar were implemented/modified for Easy Access of Data to User.

RESULT

  • Salesforce Lightning increased user and administrator productivity by 25%