COMPANY BACKGROUND
Syncfusion provides the World’s Best UI Component Suite for Building Powerful Web, Desktop, and Mobile Apps.
CHALLENGES
- More than 100 users familiar with Classic screens and process.
- Multiple VisualForce Pages were used in Salesforce Classic, with a need to modify the existing VF pages to be enabled in Lightning without losing the process/data flow.
- Client was looking for a console for the sales reps to look at all of their data in single place.
- Multiple URL JavaScript buttons to quick action buttons were used.
- Users want to use the easy data access functions in Lightning.
SOLUTION
- All users are live using Lightning and all have been taught how to use Lightning and how to convert back to Sales Cloud Classic as needed. Managers are provided with a report of user adoption to follow-up issues.
- In some cases, existing VF pages were converted using Lightning Design System. In other cases, VF pages were fully replaced with newly developed Lightning Components.
- Salesforce Lightning Sales Cloud Console UI was implemented.
- URLs, JavaScript buttons, and Quick Action buttons were re-developed for Lightning.
- Record Pages, Path Settings and Utility bar were implemented/modified for Easy Access of Data to User.
RESULT
- Salesforce Lightning increased user and administrator productivity by 25%