SOFTSQUARE CASE STUDIES

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Rchilli Resume Parser

COMPANY BACKGROUND

Diplomatic Language Services is a leading language services provider that offers one-on-one and small group classes in more than 85 languages to federal and commercial clients worldwide. With their headquarters in the Washington D.C. metro area, Diplomatic Language Services has staffed and managed programs throughout the United States, as well as in the United Arab Emirates and other regions of the world.

BUSINESS CHALLENGES

With a global presence, a number of Instructors each day apply for jobs at Diplomatic Language Services. Every time a new resume is uploaded by a new candidate, Diplomatic Language Services Internal support staff had to manually create a new Contact in Salesforce and hand-enter details of the candidate. This is a laborious task consuming several man-hours that could be productively used elsewhere.

SOLUTION

To reduce the burden of resume processing and data entry time, Softsquare developed a Resume Parser using Rchilli API. The Rchilli API integrated with Salesforce, allows us to parse any resume format including Adobe pdf and Microsoft Word. In response, the API gives us detailed XML structured data which includes 74+ attributes. It also supports 9 languages. Rchilli uses a complex pattern and language analysis techniques to extract the relevant information from the resume uploaded by the candidate. Thus, the Resume Parser saves DLS Internal Staff’s time and increase overall Recruitment productivity.

RESULTS

The algorithms behind this Resume Parser allow the extraction of details including the basic profile of the candidate, details about education, experience, skills, and known languages from the uploaded resume. The resume of an already existing contact can also be altered using this Resume Parser. This solution has provided the DLS Internal Staff a cutting-edge solution for comprehensive and more efficient resume handling.